us postal service forward mail change address

This is understandably a valid assumption but certainly not true.

When this happens, you may think that we're not scanning your mail or that we are an unreliable service. This leads to you not getting your mail here at our facility when you think it should be. We've come to the conclusion that, for some reason, USPS Change of Address requests are not getting honored by their own system and mail is not getting forwarded. Our test letter did not get forwarded even though the CoA system shows that forwarding is active. The tracking status showed that mail was delivered at the address.

We tested sending out a trackable Priority Mail piece to a forwarded address.You may or may not receive the confirmation letter, but mail may still not get forwarded.While the CoA has an ACTIVE status shown, mail is still not getting forwarded at all.Based on our findings, here's what we can determine: Some small number of customers have reported that they are not receiving this notice or, if they did, mail is still not getting forwarded. The notice is usually sent to you within 1 week of filing this CoA with USPS. One will be sent to the original address and the other will be sent to your new address. Under normal circumstances, after you have filed a Change of Address (CoA), you should receive two confirmation notices via physical letter from the USPS. It has come to our attention that some of our customers are reporting that their USPS Change of Address requests are either not working or getting canceled without their knowledge.

Us postal service forward mail change address